Résumé for Will Cooley

Will (Wil) Cooley <wcooley+jobs@nakedape.cc>
4142 SE 66th Ave.
Portland, OR 97206
USA
Portland State University, OIT Unix Team Manager

Summary of Qualifications

LISA SIG Level IV Senior System Administrator with 18+ years of experience.
LISA SIG Management Level II: System Administration Manager with 6+ years of experience managing a team of 4-7 Unix system administrators.
Capable programmer in Open Source environments and practitioner of agile/XP methods.

Employment History

UNIX Team Manager July 2008 to present
Portland State University, Office of Information Technology, Computing Infrastructure Services.

Provided technical expertise and leadership for a team of 4-7 Unix system administrators serving thirty-four thousand users, supporting platforms for enterprise, research and general university computing. Enabled continual improvement practices within team with morning scrums, weekly code review and encouraging unit testing and test-driven development. Contributed to planning and decision-making within department and OIT. Primary admin for campus-wide e-mail, Unix account provisioning, DNS, Puppet, Splunk and Nagios systems. Led refresh of numerous systems, including research computing storage & compute hosting, DNS service, monitoring, and LDAP. Developed tools, processes and documentation for managing hosts, including lifecycle management, patch tracking and assignments, cross-application reconciliation and configuration management. Researched and, where appropriate, applied practices and standards such as DevOps and ITIL.
Senior UNIX Administrator October 2005 to July 2008
The ODS Companies
Automated AIX deployment and regimented management practices to enable growth of triple the number of hosts of AIX and Linux. Monitored, tuned and maintained database, web and application servers. Integrated authentication on UNIX hosts with Active Directory servers. Managed Windows DNS. Maintained and developed applications to transfer EDI data. Managed application and database storage attachments from IBM SAN products. Guided junior admins in process improvements and skill enhancement.
Network and Linux/UNIX Systems Administrator May 2004 to September 2005
MyHealthBank Inc./QCSI
Stabilized and automated maintenance of Solaris and Linux servers. Supported Windows and Exchange servers and integrated with UNIX systems using Kerberos and Samba. Managed firewall and VPN access for employees and off-shore developers. Deployed and managed web and Java enterprise application servers and assisted with management of Oracle servers in all lifecycle stages of product for large health insurance providers. Supported software engineers and business desktops. Provided all-hours on-call support.
Proprietor/Consultant Full-time 2001 to May 2004
Naked Ape Consulting, Ltd.
Developed and supported business solutions and provided systems administration support for customers. Projects included implementing replicated Windows domain controllers with OpenLDAP and Samba; developing turn-key e-mail filtering servers; developed a monitoring interface for first-level technical support for a national cable ISP.
IT Manager/Linux Systems Administrator May 2000 to May 2001
WireX Communications, Inc.
Bootstrapped network infrastructure to support development of Linux-based security and server appliance software. Managed desktop support personnel and corporate network resources. Assisted with development of DARPA-funded projects.
UNIX Systems Administrator June 1999 to April 2000
GreetingGifts, Inc.
Built and managed infrastructure for Java Enterprise-based e-commerce web application with Linux, Solaris and AIX servers, F5 load-balancers and Cisco switches & routers for VPN and WAN. Supported team of IBM Global Services consultant developers and digital-media artists. Managed desktop support personnel.
Systems Administrator and Programmer Part-time, June 1998 to November 2004
QCSNet, Inc.
Managed core ISP services, including e-mail, web hosting, and remote access. Developed hosting management utilities and web applications with Open Source tools. Assisted with initial deployment of municipal DSL service. Wrote documentation for and provided support to personnel and end users.
Systems Administrator and Programmer December 1996 to June 1999
GCN Communications/Navi.Net
Managed core ISP services, including e-mail, web hosting and remote access. Developed web applications with Open Source tools. Wrote documentation for and provided support to personnel and end users.
Student Systems Administrator and Programmer August 1997 to December 1998
Reed College Software Development Lab
Assisted with management of servers and workstations; developed web applications.

Technical Background

Development Methologies: Agile: XP, Scrum, TDD, BDD.
Languages & Tools: Python, Ruby, Perl, UNIX shell (ksh/bash, awk, sed, etc). ANSI C/C99. GNU GCC, GDB, Make, Autotools. Git, Mercurial, Subversion. Java, Android. Clojure. Haskell.
Operating Environments: Red Hat Enterprise Linux/CentOS, Solaris, AIX. Windows 2000/2003 Server. Cisco IOS.
Hardware: Dell PowerEdge, IBM, HP, other whitebox x86. Management: DRAC, IPMI. Virtualization (VMWare, Xen, KVM/Ganeti). IBM pSeries. Oracle/Sun Microsystems T-series, M-series. Embedded x86, ARM.
Host Management: Configuration: Puppet, Cfengine. Provisioning & patching: Kickstart, Cobbler, Spacewalk, JumpStart, LiveUpgrade, PCA, NIM. Monitoring: Splunk, Nagios, Smokeping, OpenNMS.
Applications: Web (Apache, Squid, Pound, nginx, Tomcat, WebLogic). E-mail (Sendmail, Postfix, Cyrus IMAP, Sophos PureMessage, SpamAssassin). LDAP (389DS, OpenLDAP, Sun ONE Directory Server, Active Directory). SQL RBDMS (MySQL, PostgreSQL, SQLite). File & Print (NFS, Samba, CUPS), Kerberos (MIT, Microsoft).
Network/Infrastructure: DNS (BIND, Microsoft), DHCP (ISC, Microsoft), NFS, NIS, SSH/SFTP. IP routing, firewalling. Clustering (LVS/IPVS). IPSEC, OpenVPN VPNs. Switched and wireless Ethernet, T1, Frame Relay. Network security analysis and design.
Documentation: HTML. TeX and LaTeX. XML/SGML DocBook. Web-based collaboration (Wiki). ePub/Mobi.

Industry and Community Affiliations

Local Groups: Extant: Portland Linux/UNIX Group (PLUG): Hosted web site and mailing lists. Portland Perl Mongers (PDX-PM). Defunct: Portland Area Cisco Users Group (PACUG), Computer Related Investigations Management & Education (CRIME), Portland Open Source Software Entrepreneurs (POSSE), Portland Area Sys Admins (PASA).
Professional Groups: USENIX, LISA SIG (SAGE), LOPSA, the Internet Society (ISOC).

Porfolio & Profiles

Github blog/writings: https://wcooley.github.io, profile: https://github.com/wcooley
Openhub: https://www.openhub.net/accounts/wcooley
CPAN: http://search.cpan.org/~wilco/
Puppet Forge: https://forge.puppetlabs.com/wcooley
LinkedIn: https://www.linkedin.com/in/wilcooley
StackExchange: http://stackexchange.com/users/312751
Careers 2.0: http://careers.stackoverflow.com/wcooley
Recent Projects:
- USBRevue, a suite of tools for analyzing and reverse-engineering USB devices under Linux.
- Puppet modules, such as:
  - wcooley/name_service, a type and provider for managing system name service (nsswitch.conf) configuration.
  - wcooley/splunk_conf, defined types for managing Splunk configuration files.
  - wcooley/fail_unconfigured, a function to fail and log common facts, for use in default targets of case statements.
  - wcooley/cimlog_report, a report processor that logs report data to syslog in a Splunk-friendly format.
  - wcooley/nss_pam_ldapd, classes and defined types to managed nss_pam_ldapd.
  - wcooley/hiera_genders, a Hiera backend using LLNL's Genders host database.
  - wcooley/puppet_mutex, a defined type to establish mutual exclusion between classes.
  - puppetlabs/stdlib, has_interface_with and related functions.
  - puppetlabs/puppetlabs_spec_helper, support for installing modules from Puppet Forge for fixtures.
- Splunk apps/add-ons:
  - Puppet Pulse, an app to monitor and report on Puppet in Splunk (unreleased).
  - Mailman, an add-on for Mailman logs (unreleased).

Education & Training

Bachelor of Science in Computer Science. Portland State University, Portland, OR . August 2011.

Certificate for Completion - Getting the Requirements Right. PSU's Center for Executive and Professional Education, Portland, OR . January 2015.
ITIL Foundation. Loyalist Certification Services, License 967329. July 2013.
Certificate of Participation in SpeechCraft. Toastmasters International, Portland, OR . October 2011.
Certificate of Completion for Project Management. PSU's Professional Development Center, Portland, OR . Fall 2008.
Perl 5.8, Brainbench Assessment: Score 4.09 - Advanced (Master). November 2006.
Unix Administration (General), Brainbench Assessment: Score 4.77 - Expert (Master). September 2005.
LPI Certification Level 1 (expired).